Support

We're here to help.

Email support

support@aigentmsp.ai
We respond to all inquiries within 48 hours during the early access period.

ConnectWise Setup Guide

New to connecting AIGENT MSP to your ConnectWise instance?
Read the ConnectWise Setup Guide.

Early access customers

As an early access customer you have direct access to the AIGENT MSP team. Don't hesitate to reach out with bugs, feedback, or feature requests.

Common questions

What PSA platforms does AIGENT MSP support?

ConnectWise Manage is supported today. HaloPSA, Autotask, and Syncro are coming soon.

Is my ConnectWise data secure?

Your ConnectWise credentials are stored with restricted access and are only ever sent to your own ConnectWise instance. All traffic uses HTTPS.

How do I add technicians to my account?

During the early access period contact support@aigentmsp.ai and we'll handle onboarding manually.

What happens to my data if I cancel?

We will remove your account data within 30 days of cancellation.

I found a bug. How do I report it?

Email support@aigentmsp.ai with a description of the issue, the device you're using, and steps to reproduce it.

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