Support

We're here to help.

Email support

support@aigentmsp.ai
We respond to all inquiries within 48 hours during the beta period.

ConnectWise Setup Guide

New to connecting AIGENT MSP to your ConnectWise instance?
Read the ConnectWise Setup Guide.

Beta participants

As a private beta participant you have direct access to the AIGENT MSP team. Don't hesitate to reach out with bugs, feedback, or feature requests.

Common questions

What PSA platforms does AIGENT MSP support?

ConnectWise Manage is supported today. HaloPSA, Autotask, and Syncro are coming soon.

Is my ConnectWise data secure?

Yes. Your ConnectWise API credentials are encrypted at rest and never shared with third parties. All data is transmitted over HTTPS.

How do I add technicians to my account?

During the beta period contact support@aigentmsp.aiand we'll handle onboarding manually.

What happens to my data if I cancel?

We will remove your account data within 30 days of cancellation.

I found a bug. How do I report it?

Email support@aigentmsp.aiwith a description of the issue, the device you're using, and steps to reproduce it.

Published by Steelbrook Labs LLC